Privacy Policy

 The Nottingham Doula Privacy Policy - Last updated: March 2026

At The Nottingham Doula, I am committed to protecting your privacy and handling your personal information with care and transparency. This privacy policy explains how I collect, use, store and protect your personal information when you use this website or contact me about my services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who I Am

The data controller responsible for your personal data is: Jessica Ward (known as Jessy Ward) The Nottingham Doula, Nottingham, United Kingdom

Email: jessy@thenottinghamdoula.com

As a small independent business, I personally manage and protect the data that you share with me.

What Information I Collect

I may collect and process the following personal information:

Information You Provide Directly & when you contact me or book services, I may collect: Name, Email address, Phone number, Due date or baby’s age (if relevant to services), Information you choose to share in contact forms or enquiries, Booking information and appointment details. If you become a client I may also collect additional information relevant to providing safe and personalised support.

Please avoid including sensitive personal or medical information in initial contact forms unless necessary.

Website Usage Information

When you visit the website, certain information may be collected automatically, such as:

IP address, browser type and device information, pages visited on the website, time spent on pages, referring website.

This information helps improve the website and understand how visitors use it.

Cookies

This website may use cookies and similar technologies to:

understand website traffic, improve user experience, support booking platform functionality, analyse how the site is used

You can control or disable cookies through your browser settings.

How Your Information Is Used

Your personal information may be used to:

respond to enquiries or messages, provide information about doula services, pregnancy yoga or massage, manage bookings and appointments, communicate with clients about services, maintain client records where appropriate, improve the website and services offered.

Your information will never be sold to third parties.

Legal Basis for Processing

Under UK GDPR, personal data is processed under the following lawful bases:

*Legitimate interest - to respond to enquiries, improve services and manage the website.

*Contract - To provide booked services such as doula support, antenatal preparation, yoga classes or massage treatments.

*Consent - Where you choose to provide information through contact forms or agree to cookies.

Third-Party Services

Some parts of the website may rely on trusted third-party providers, such as - website hosting providers, analytics services (for example Google Analytics), booking platforms, payment processors.

These providers may process limited personal data to allow the website and booking system to function. They are required to comply with relevant data protection laws.

How Your Data Is Stored

I take reasonable steps to keep your personal information secure.

Personal data may be stored - In secure email systems, in password-protected booking systems, within secure business record systems.

I only retain personal information for as long as necessary to fulfil the purposes outlined in this policy or to meet legal or accounting obligations.

Your Data Protection Rights

Under UK GDPR, you have the right to - Request access to the personal data I hold about you, request correction of inaccurate data, request deletion of your personal data, restrict or object to certain processing, request transfer of your data to another provider (data portability).

To exercise any of these rights, please contact me using the email address above.

Links to Other Websites

This website may contain links to external websites. I am not responsible for the privacy practices of other websites and encourage you to review their privacy policies.

Changes to This Privacy Policy

This privacy policy may be updated occasionally to reflect changes in the website, services or legal requirements. The most recent version will always be available on this page.

How to Make a Data Protection Complaint

If you have concerns about how your personal data is handled, please contact me first so I can try to resolve the issue. You also have the right to lodge a complaint with the UK data protection authority - Information Commissioner's Office.